IT Optimism Increases; New Tools for Business Growth

Sunday, 08 August 2010 00:00 Written by Lisa Fasold

As the U.S. economy continues to recover, TEKsystems, a leading technology staffing and services company, found that more organizations are feeling increasingly optimistic about their contingent hiring for the next quarter. While 23 percent of companies planned to increase their temporary IT hiring in the second quarter of this year, according to TEKsystems research, 29 percent plan to do so in the third quarter. TEKsystems, a Breakawaysponsor (Booth #708), helps clients successfully plan, build and run their critical technology initiatives.

PacketTrap and Live Virtual Helpdesk collaborate to bring benefits

Tuesday, 15 June 2010 00:00 Written by Stuart Selbst

This is an exciting time for our industry; two of the firms who took part in my Spring Training for Business event are collaborating to provide a full suite of services to the IT channel. The fine people at Live Virtual Helpdesk are partnering with my friends at PacketTrap to offer outsourced NOC and Helpdesk services to their partner community.

Companies that you should really look at in 2010

Monday, 12 April 2010 00:00 Written by Stuart Selbst

Every now and again you come across a company offering certain services and say, “why didn’t I think of that”? Fortunately, that isn’t the case here. What I am writing about here are two firms that you should be looking at to take your small to mid-size MSP business to new levels.

Outsourced NOC and Help-desk Services

Tuesday, 18 May 2010 00:00 Written by Mike Byrne

In recent years there’s been a push for MSPs to look to outsourced Help-desk and NOC services as means of maintaining scalable growth and better supporting their small business clients. The need for MSPs to offer live, end-user and network based support has become essential.

Introducing….Live Virtual Help Desk

Tuesday, 23 March 2010 00:00 Written by Stuart Crawford

Every once and a while in my travels as a Calgary social media consultant I run across a gem of a business or a group of business that simply impress me. During my recent travels to Arizona I met up with a great Canadian firm who help out the busy and often stressed out IT professional by providing help desk services to managed IT services providers and the average IT professional. I got chatting with Neil Jones as a enjoyed the beautiful Arizona sun and instantly became great friends and learned lots about what they are up to in beautiful British Columbia.

CompTIA Breakaway 2010

Monday, 04 January 2010 16:00 Written by Brian Burke-Gaffney

August 9 – 12, 2010 LiveVHD will be an exhibitor at the CompTIA Breakaway 2010. This is a great opportunity to not only see the network of peers that is out there but to gain confidential advice from vendors.

Event Location:

JW Marriott San Antonio Hill Country Resort & Spa
23808 Resort Parkway
San Antonio, TX 78261
Phone: 210-403-3434
Fax: 210-403-3452

Seven Managed Services Blog Entries We Didn’t Write

Friday, 09 April 2010 00:00 Written by Joe Panettieri - MSPmentor

Upbeat. That’s the single best word to describe how MSPs are feeling right now, based on a range of phone calls and interviews MSPmentor completed this week. Alas, we didn’t have time to blog about every conversation. But here’s a look at seven managed services topics we wanted to cover for the week ending April 9, 2010.

Full Story on MSPmentor at http://www.mspmentor.net/2010/04/09/seven-managed-services-blog-entries-we-didnt-write-april-9/

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News and Events

IT Optimism Increases; New Tools for Business Growth

PacketTrap and Live Virtual Helpdesk collaborate to bring benefits

Companies that you should really look at in 2010

Outsourced NOC and Help-desk Services

Introducing….Live Virtual Help Desk

CompTIA Breakaway 2010

Event Location:

Seven Managed Services Blog Entries We Didn’t Write

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