The Case for LiveVHD Support Services
Live Virtual Help Desk (LiveVHD) provides white labeled /fixed cost Help Desk solution hardware & software services for: desktops, laptops, hand held devices, peripheral devices and business servers as a value add solution. It can be branded with your name to provide seamless enhanced support at lower cost. We can improve your profits while also lowering your fixed expense costs. North American based – our technical team uses industry-leading internal processes and tools to deal with technical problems and issues. Our services are robust, reliable, and affordable with a low monthly fixed fee so you and your clients have no “cost surprises”. Our unique client collaboration tool – GEMS® keeps both you and your clients informed in real time and ensures we comply with mutually agreed SLA’s while understanding each client’s unique needs and requirements.
Solution Description Summary