24x7x365 Support
Meticulous attention to our metrics and the customer experience
A Premium Experience
What We Do
Per user
Services start as low as $15 USD per user per month for unlimited incidents and requests, the perfect choice for growing customers and Managed Services Providers.
Per Incident
Low-volume customers who are cost-conscious will appreciate per-incident billing, starting at $599 for 20 incidents.
Per Resource
Dedicated Full-Time resources are available on for any shift (ie: daytime weeks, daytime nights, weekends, etc) and starting at $35 per hour USD.
24x7x365 NOC Services
True value from IT comes from proactivity, and LVHD’s NOC services deliver this in spades – using industry-leading Remote Monitoring & Management platforms, LVHD provides true 24x7x365 device monitoring and patching to improve uptime and system integrity.
A true ‘Managed Service’ LVHD’s NOC not only detects but also remediates service interruptions, escalating back to the partner only in rare cases where on-site intervention is required.
Services start at just $5.00 per device, and priced on a per Network Device, Per Workstation or Per Server basis.